Shipping policy
Processing Times
All items are handcrafted in small batches in our woodworking shop using professional CNC machining and hand-finishing.
Processing time depends on the product and variant selected:
In-stock items (no engraving): Ship within 2–3 business days.
Engraved or made-to-order items: Ship within 7–14 business days, depending on workload and wood availability.
Processing time is separate from the shipping time selected at checkout.
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U.S. Shipping Rates
We offer simple, transparent domestic shipping:
Standard Shipping (2–5 business days): $6.95
Free Shipping on U.S. orders over $75
Shipping costs are shown at checkout before you complete your order.
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International Shipping
We ship worldwide.
International shipping rates are automatically calculated at checkout based on your location, order weight, and the carrier’s current pricing.
Available international services include:
USPS First Class Package International
USPS Priority Mail International
USPS Priority Mail Express International
You will receive a tracking number once your order ships.
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Customs, Duties & Import Taxes
International customers are responsible for:
Customs fees
Import duties
VAT
Any additional charges required by your country
These fees are not included in your order total and may be collected upon delivery.
Darling Does It is not responsible for delays caused by customs processing.
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Delivery Estimates
Shipping times are estimated by the carrier and may vary, especially during holidays or international customs inspections.
Darling Does It is not responsible for delivery delays caused by:
USPS or UPS
Weather conditions
Customs processing
Incorrect or incomplete addresses
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Package Tracking
All orders include tracking.
Tracking information is emailed automatically once your order ships.
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Incorrect Addresses
If a package is returned due to an incorrect or undeliverable address, the buyer is responsible for reshipping costs.
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Lost or Damaged Packages
If your package is damaged or does not arrive:
Email: darlingdoesitgifts@gmail.com
Include:
Your order number
Photos of damage (if applicable)
A short description of the issue
We’ll work with you on a suitable resolution.
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Local Pickup
Local pickup in Albany, NY may be available upon request.
Contact us for availability.